Support

How can we help?

Find answers to common questions about listings, offers, sale workspaces, and how e-state works.

Frequently asked questions

What is e-state?

e-state is a property sales platform designed to help buyers, sellers, and professionals manage offers, questions, documents, and sale progress in one place.

What can I do in the current version?

You can browse listings, ask listing questions, make non-binding offers, and view sale activity. Some workspace features are still being developed.

How do offers work?

Buyers can place offers on a listing so offer activity is clearer and timestamped. The goal is to reduce uncertainty around private or unclear offer activity.

Are offers legally binding?

No. Offers made through e-state are non-binding until contracts are signed through the normal legal process.

Is e-state an estate agent?

No. e-state is a software platform, not an estate agency. It provides tools to help manage visibility, communication, documents, and sale progress.

What happens after an offer is accepted?

The sale moves into a workspace where buyers, sellers, and professionals can track next steps and manage documents. Solicitors still handle the legal conveyancing process.

What documents might be needed?

Sellers may need a BER certificate, title information, or planning records. Buyers may need proof of funds or mortgage approval in principle. Exact requirements should be confirmed with a solicitor.

Still need help?

Email us with questions about listings, offers, verification, or using the platform.

[email protected]